Administrative and Office Business Protocols

Professionals & Health Workers

Before Entering the Workplace

  • Prevent employees at high risk of infection (as per the definition attached in Appendix No. 1) from coming to work and oblige them to work remotely from home.
  • If there are visitors inside the premise, it is necessary to adhere to wearing fabric masks or whatever covers the nose and mouth for all visitors. Allow a certain number of visitors to enter at the same time according to the area allocated for them (one visitor per 10 square meters), as well as ensure making a safe seating distance between visitors.

Transportation for Work

  • All employees must commit to social distancing while waiting for transportation to the site.
  • Distribute employees in vehicles, and prevent sharing vehicles (i.e., allocate vehicles).
  • Follow social and transport sector protocols.

At Workplace

  • Shaking hands is prohibited.
  • Reorganize office space to ensure physical distancing between employees and use barriers.
  • Take the temperature of the staff, and prevent anyone whose temperature exceeds [38 Celsius degree] from entering.
  • Apply a “flexible working hours” policy to all employees (For example: starting time of work between 07:30 and 09:30).
  • Use floor stickers to indicate the physical distance between people in queues at entrances and exits.
  • All employees must wear fabric masks when entering the workplace, and they must be sure to use them throughout their time in public places at the headquarters.
  • Prevent moving between different work areas in the office without disinfection.
  • Clean and disinfect all vital areas, common surfaces, and tools thoroughly and frequently on a clear schedule and in plain sight (at least once a day).
  • Reduce the capacity of workspaces and reorganize them accordingly (the distance between employees should be one and a half meters).
  • Rely on virtual meetings as much as possible. If there is a need for physical meetings, the spacing between people must be restricted (one and a half meters).
  • Use paper or personal cups for drinks.
  • If the building have more than one stair, allocate one stair for going down and other for going up.

Public Areas

  • Enforce physical distancing using floor stickers and barriers.
  • Open group eating and resting halls, and apply social and restaurant protocols.
  • Ration the work of daycare units in government facilities, with an emphasis on physical distancing and reducing the number of daycare attendants.
  • Pray on a personal mat and wear a fabric mask during congregational prayers. Ensure physical distancing between the worshipers.
  • Allocate an isolation room in the building.
  • Disinfect public areas after each use.


  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in Tawakkalna application.
  • Inform concerned authorities in case an employee’s temperature is higher than [38 Celsius degrees] and refer the employee to a health care facility (according to the instructions of the concerned authorities).
  • If there is a positive infection of COVID-19, contact 937. Isolation details for the people who came in contact with the case should be left to the Ministry of Health and its protocols.

Awareness and Implementation of Regulations

  • Educate employees on conducting self-assessment of health risks through the application of “Mawaed” provided by the Ministry of Health for those who show any symptoms or suspicion.
  • Encourage employees to use stairs and reduce the use of elevators by using awareness stickers.
  • Place panels at entrances and public places explaining preventive protocols for employees, including standing areas and points
Appendix (1): Groups at higher risk of infection