Beauty Salons Protocols

Professionals & Health Workers

Environment, physical distancing, and remote work

Guidelines and requirements related to the protection of clients and employees
  • Organize the waiting area in such a way that guarantees a distance of at least one and a half meters between individuals, by marking the waiting seats.
  • Employees must wash their hands with soap and warm water for a period of no less than 40 seconds after serving each client or disinfect hands for a period of no less than 20 seconds in the absence of soap and water.
  • The salon owner should organize work shifts and ensure flexible work schedule, to reduce the number of people (employees and clients) at all times in order to maintain social distancing.
  • Limit face-to-face contact with clients as much as possible and prevent gatherings inside the salon.
  • Prohibit the entry of companions.
  • Beauty services for children under seven years of age should be prohibited during the current situation.
  • Require beauty salons to record client’s data (name and mobile number) for reference in case of an epidemiological investigation.
  • Prohibit providing food and beverages, except for water bottles.
  • Accessories and jewelry should not be worn while in beauty salons.
  • Employees should follow guidelines regarding when, what, and how to wear safety and personal protection equipment, and the correct way to dispose of them, as follows:
    • The mask: Employees must wear a mask at all times. Also, the clients must wear masks as much as possible while receiving services.
    • Face Protector: A face protector is recommended to be worn while serving client if available.
    • Gloves: the employees should wear gloves when serving clients, and they must be changed after each client.
    • Cutting Robe (cape): Each client should be wrapped in a clean single-use robe that can be disposed of after each client.
    • Neck Tape: Employees should use protective single-use neck bands for each client when cutting hair.
  • Equipment used by each client (such as gloves, shearing robe, etc.) must be disposed of immediately in a closed container, and provide single-use equipment for immediate disposal.
  • Use new tools for each client such as, comb, razors, etc.
  • When using the sink to wash client’s hair, the employee must wear a mask, and put a clean towel over the client’s face to protect her mouth, nose and eyes. Face protectors should be used by employees in charge of washing and cleansing hair and skin.
  • It is advised to provide service to the client by one employee and prevent the rotation in providing the service by more than one employee.
  • It is allowed to provide Moroccan bath services with the importance of disinfecting the bathroom after each use and wearing professional protective equipment such as a face protector, protective glasses, a fabric or medical mask, and a plastic robe (cape).
  • It is allowed to provide massage services. Follow the instructions contained in the massage service protocol.
Instructions and requirements related to the environment of barber shops and beauty salons
  • Salons must be thoroughly cleaned and disinfected before reopening.
  • All surfaces must be routinely cleaned and disinfected every two hours with disinfectants approved by the Food and Drug Authority (sodium hypochlorite), and the instructions shown on the packages must be followed, with a emphasizing places where there is a high possibility of contact, such as door handles, tables, seat armrests, elevator switches, etc.
  • Ensure that hand soap is available in toilets in sufficient quantities, and disinfect toilets every two hours with disinfectants approved by the Food and Drug Authority.
  • Tools should be washed with soap and hot water, then covered with disinfectant daily and frequently. Consider the time required for disinfection, which is usually written on the disinfectant label.
  • Use single-use only sheets and towels, and do not use washable towels and sheets.
  • Use disinfectants approved by the Food and Drug Authority and contain 60-80% of alcohol.
  • Prohibit sharing work tools among employees
  • Distribute hand sanitizers in visible places such as, the entrance, reception area, workstations, toilets, etc.
  • A schedule must be a kept to show cleaning and disinfection times of surfaces, including toilets.
  • Care must be taken to ensure a safe, healthy environment for the reception area and workstations, by following these guidelines:
  1. Reception and waiting area
    • Encourage electronic payment using electronic payment channels and avoid dealing with cash at the present time as much as possible. Otherwise, wash or disinfect hands after each transaction with cash.
    • Employees should wash their hands frequently or sterilize them after using phones or accounting devices.
    • Remove all unnecessary items that clients touch frequently such as, magazines, reading materials, etc.
    • In regard to penetrating and non-solid surfaces (such as curtains or carpets), it is recommended to clean and wash them periodically, disinfect them with the appropriate and approved products, and dispose of them if they are in places that are frequently visited, such as the reception and waiting areas.
    • Seats must be rearranged to ensure social distancing by at least one and a half meters or place an effective barrier.
  2. Workstations
    • Seats should be disinfected after each client with a disinfectant spray containing 60-80% of alcohol, and single-use tissues should be used in the cleaning and disinfection process.
    • Since the use of strong disinfectants can damage leather chairs, and fabric chairs are difficult to disinfect as well, it is recommended to use a single-use plastic cover.
    • Prohibit sharing work tools among employees.
    • Clean and disinfect all bowls, hoses, spray nozzles, styling tools, hairdryers, foam handles, chairs dedicated for washing, dyeing, and cutting hair, chairs dedicated for caring of nails and skin, and the chairs armrests.
    • Clean and disinfect all reusable items and store them in a sealed, airtight container.
    • All appliances, caps, scissors, scissors protectors, hairpins, hair rollers, combs, brushes, tool trolleys, and any other items used for client service should be cleaned and disinfected.
    • Ensure that all products such as lotions, creams, waxes and scrubs are placed in a sealed container after use, if not dispose and replace them.
    • All single-use items such as tissues and nail care utensils, such as nail file, should be disposed after use.
    • Discard any product that may be contaminated due to improper use of the hygienic practices, and replace it with a new product.
    • Clean and disinfect all sheet baskets and waste bins. Use containers that have lids and disposable liners.
    • Ensure a distance of one and a half meters between workstations, such as, cutting or make-up chairs, or place an effective barrier.
Monitoring symptoms
  • Establishing a checkup point at all entrances that includes taking the temperature with a device approved by the Food and Drug Authority and asking about respiratory symptoms, (cough or shortness of breath) if any are present.
  • Train staff at the inspection points on the method of examination and the use of a temperature measuring device.
  • Measure the temperature of all workers daily before the beginning of the work period, writing the temperature and communication data, and saving them in a dedicated record.
  • Check employees’ temperature, and ask them about respiratory symptoms before allowing them to enter the salon.
  • Prevent any employee with a flu-like symptoms (fever, cough, runny nose, sore throat) from working or entering the salon until the symptoms disappear, according to the attending physician’s report.
  • Prevent clients who have a high temperature or respiratory symptoms from entering the salon.
  • If there is housing for employees, prepare an isolation room for suspected cases until the competent authorities communicate with the case. (Please review the health requirements guide for workers’ accommodations to prevent COVID-19).


  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in the Tawakkalna application.
  • Report any cases that appear among employees with a high temperature or respiratory symptoms (cough or shortness of breath) and are suspected of having COVID-19. They must be prevented from entering the salon. Specify their data and contact numbers and call 937 immediately to obtain the directions required to transfer them to the hospital.
  • If a confirmed infection is registered among employees, the following must be done:
    • Contact the General Directorate of Health Affairs in the same region or call 937.
    • Ensure that there is no source of infection by examining and isolating other employees.
    • Disinfect the places where the patient was.
  • Cooperate with the Ministry of Health in the process of monitoring cases in contact with the confirmed case, so that the epidemiological investigation and quarantine procedures are applied on them in accordance with the procedures followed by the public health team.


  • Place panels at the salon’s entrance asking clients not to enter the place if they have respiratory symptoms similar to those of COVID-19.
  • Employees must be educated about the symptoms of the disease, means of its transmission and its dangers. Educate them to avoid going to work in case they experience high temperature or any respiratory symptoms (coughing or shortness of breath).
  • Educate employees about the need to disclose any respiratory symptoms (coughing or shortness of breath) or high temperature by calling 937 and following home isolation guidelines.
  • Distribute awareness brochures in visible places, and include the following:
    • Methods of disease transmission and prevention.
    • Raising awareness of washing hands and avoid touching the eyes, nose, and mouth before washing hands, and paying attention to personal and health care.
    • Following the etiquette of sneezing and coughing (use a tissue and dispose it as soon as possible, use the elbow by bending the arm).
  • Continuous reminding of the importance of adhering to the safety instructions, protection from disease, and limiting costumers overcrowding in the salon.
  • The beauty salon should put up a panel that includes a statement of the violation and the method for reporting them.
Appendix (1): Groups at higher risk of infection