Domestic Labor Protocols

Requirements regarding COVID-19 vaccination for service providers:

Every worker will be required to get vaccinated against COVID-19 as shown in Twakkalna application (immune by first dose- immune – immune by recovery) to be able to attend their workplaces. If the company has non-immune worker, a PCR test result showing non-infection of coronavirus is required to be submitted every seven days at the expense of the establishment where they are working.

Target groups:

All temporary domestic workers including supervisors and drivers

Hygiene and Health

  • Workers must wear fabric masks or whatever covers the nose and mouth before starting work.
  • Workers must commit to washing hands frequently, especially before the start of work and after the end of work for a period of no less than 40 seconds, or disinfect hands with hand sanitizer for a period of no less than 20 seconds in the absence of soap and water.
  • Workers must pay attention to personal hygiene.
  • Workers’ clothes must be washed immediately after the end of the work period, and work clothes should not be used for sleeping or other tasks.
  • The employing company must provide workers with a mask and hand sanitizer before starting work.
  • Transport buses for workers must be disinfected on a daily basis before and after their transportation to their workplace.
  • The employing company must apply health requirements regarding workers’ accommodations, please refer to “The manual of health requirements for workers’ accommodation” issued by the Saudi Center for Disease Prevention and Control.
  • The employing company must take the temperature, ask about other symptoms such as coughing, and write this in a dedicated record on a daily basis.
  • A daily schedule of the number and location of the visits made by all workers and the name of the driver must be kept, to be referred to in case of an epidemiological investigation.

Physical Distancing and Remote Work

  • Increase working hours for workers and avoid direct contact with others.
  • Ensure that the workers are not working in more than one house per day.
  • Each worker should be assigned to work in specific areas or specific homes to reduce the chance of transmitting infection.
  • Workers must avoid encountering the household and apply social distancing with them.
  • Workers should change gloves after use and wash or disinfect their hands before moving to another house.
  • The capacity of the buses should be reduced so that some seats are free to ensure social distancing between workers (please refer to the health requirements guide regarding buses).
  • When workers visit houses, people at high risk of COVID-19 infection should be kept away from the house, such as the elderly, people with chronic respiratory diseases, and immunodeficiency.

Monitoring Symptoms

  • Workers must report any symptoms such as fever, cough, or shortness of breath.
  • The temperature of the workers must be checked daily before going to any house.
  • Customers must fill out a disclosure form for COVID-19 Symptoms and Home Safety.


  • Allocate a room in the worker’s accommodation that meets the requirements of home isolation for suspected cases of COVID-19, until they are transferred to the hospital.
  • If a confirmed infection is registered among workers:
    • It is necessary to identify those who came in contact with the confirmed case of the housing workers of the company, such as, drivers, as well as the houses that the confirmed case visited to find out who had contact with the case and cooperate with the Ministry of Health in this matter.
    • When a customer books a worker, ask the customer about the number of family members, take their data, and ask about the symptoms of COVID-19 or whether there is a confirmed case at home or under isolation.
    • Family members must be asked again on the same day of the visit to prevent the transmission of infection and facilitate the investigation process later.


  • Workers must be educated on COVID-19 through official sources by making them aware of the following:
    • What are the disease and its methods of transmission.
    • Preventive methods by raising awareness about the way of washing and disinfecting hands, how to use the mask, and other means of protection, as well as educating them about the etiquette of sneezing.
    • Workers must be educated about the symptoms of the disease and the need to disclose them.
  • Awareness posters must be posted in the workers’ homes and on their buses.


  • Assign supervisors to ensure the implementation of the worker’s protocol, and to ensure that all requirements for housing and transportation are met. Assign supervisors to educate and train workers on disease prevention.
Appendix (1): Groups at higher risk of infection