Factories Protocols

Requirements regarding COVID-19 vaccination for service providers:

Every worker will be required to get vaccinated against COVID-19 as shown in Twakkalna application (immune by first dose- immune – immune by recovery) to be able to attend their workplaces. If the company has non-immune worker, a PCR test result showing non-infection of coronavirus is required to be submitted every seven days at the expense of the establishment where they are working.

Target groups:

Workers at food factories.


  • Prevent employees at risk of infection (as per the definition attached in Appendix No. 1) from coming to work and oblige them to work remotely from home.
  • Entering must be limited to immunized people (immune, immune by first dose, and immune by recovery) according to the status update in Twakkalna application for those who have exceeded the age allowed to receive the vaccine. Exceptions are made to groups that are not obligated to take the vaccine (according to the age group or health status) as issued by the Ministry of Health or the Public Health Authority.
  • Prevent anyone with a temperature of more than 38 degrees Celsius from entering the factory.
  • Prohibit transporting potentially infected individuals with other passengers.
  • Provide fabric masks or whatever covers the nose and mouth for all workers on site.
  • Provide appropriate alcohol disinfectants.
  • Clean and disinfect surfaces that are frequently touched, at least once a day.
  • Disinfect parts of machinery that are frequently touched by workers (such as handles and touch screens) at least once a day.
  • Ensure that there are no-touch waste bins and set a schedule for the continuous collection and disposal of waste.


  • Encourage employees at the highest risk according to Appendix A to work remotely from home.
  • Monitor entry and exit records to control entry to the worksite.
  • Establish timetables for the delivery of shipments, to ensure that there is no congestion at the delivery centers.
  • Ensure that professional drivers or third-party drivers can only enter the shipping areas of the worksite, and avoid coming in contact with the working staff.
  • Professional drivers or third-party drivers must wear face masks at all times.

Workers’ Accommodations

  • Daily temperature checks when entering or leaving the residence.
  • Increase the frequency of disinfection of shared surfaces [at least once a day]
  • Prevent all unauthorized visitors from entering workers’ accommodation.


  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in Tawakkalna application.
  • Perform randomized and scheduled checkups to ensure compliance with protocols.
  • If a confirmed case is registered among workers, the protocols approved by the MOH and PHA must be applied.


  • Conduct mandatory health and safety training on COVID-19 for all employees
  • Place informative panels at the entrances of factories that clarify the safety and prevention practices and updates regarding Covid-19.
  • Appoint protocol managers to ensure that established protocols issued by the competent authorities are followed.
  • Announce new measures and changes to established protocols.
  • Continuously train and remind of correct behaviors.
  • Use social media, digital screens, text messages, and other channels in several languages (such as Arabic, English, Urdu, etc.) to raise awareness.
Appendix (1): Groups at higher risk of infection