Environment, Physical Distancing and Remote Work
Guidelines and Requirements Related to Protection of Clients and Employee
- Customers must be reserved their appointment in advance, and avoid waiting inside the barbershop and prevent the use of waiting chairs in the shop.
- The barbershop owner should organize work shifts to ensure flexible work schedules and reduce the number of people (employees and customers) at all times in order to maintain social distancing.
- Limit face-to-face contact with clients as much as possible and prevent gatherings inside the shop.
- Employees must wash hands with soap and warm water for a period of no less than 40 seconds after each client or disinfect hands for a period of no less than 20 seconds with sterilizer in the absence of soap and water.
- The use of the fingerprint device to record employee’s attendance should be abolished, and alternative methods should be used.
- Prohibit entry of companions.
- Allow serving children under seven years of age in children’s barbershops.
- The barbershop must be required to record the client’s data (name and mobile number) for reference in case of an epidemiological investigation
- Prohibit providing food and beverages, except for water bottles.
- Employees should follow guidelines regarding when, what, and how to wear safety and personal protection equipment, and the correct way to dispose of them. Protective equipment includes the following:
- The mask: Employee must wear a mask at all times. Clients must wear masks as much as possible while receiving services.
- Face Protector / Professional Goggles: It is recommended to use a face shield or professional goggles while servicing clients if available.
- Gloves: Employees must wear gloves when serving clients, and they must be changed after each client.
- Cutting Robe (cape): Each client should be wrapped in a clean single-use robe that can be disposed after each client.
- Cloth jacket (gown): Employees must wear a clean gown and disinfect it on a daily basis.
- Plastic jacket: A single-use jacket should be used over the gown and disposed of after use.
- Neck Tape: Barbers should use protective single-use neck bands for each client when cutting hair.
- Equipment used by each client (such as gloves, shearing robe, etc.) must be disposed of immediately in a closed container, and provide single-use equipment for immediate disposal.
- Barber chairs should be disinfected after each client with an alcohol-based or bleach disinfectant spray (such as sodium hypochlorite), and single-use tissues should be used.
- Urge clients to bring their own personal shaving/cutting tools.
- New shaving tools should be used for each client such as, comb, razors, shaving cream, brushes, etc.
When using the sink to wash a client’s head, the employee must wear a mask and put a clean towel over the client’s face to protect his mouth, nose, and eyes. Face protectors should be used by employees in charge of washing and cleansing hair and skin.
- It is advised to provide the service to the client by one employee, and prevent rotation in providing service by more than one employee.
- It is allowed to provide Moroccan bath services with the importance of disinfecting the toilet after each use and wearing professional protective equipment such as face protectors, protective glasses, a fabric or medical mask, and a plastic robe (cape).
- It is allowed to provide massage services. Follow the instructions contained in the massage service protocol.
- Restrict services to shaving the head and chin, and prevent providing services such as, skin cleansing, using a thread to soften the skin, hair dying, etc. until further notice.
- The use of a steamer for cleansing the skin should be canceled.
Instructions and Requirements Related to The Environment of Barber Shops
- All barber shops must be thoroughly cleaned and disinfected before reopening.
- All surfaces must be routinely cleaned and disinfected every two hours with disinfectants approved by the Food and Drug Authority (such as sodium hypochlorite), and the instructions shown on the packages must be followed, with a focus on places where there is a high possibility of contact, such as door handles, tables, seat armrests, elevator switches, etc.
- Ensure that hand soap is available in toilets in sufficient quantities and disinfect toilets every two hours with disinfectants approved by the Food and Drug Authority.
- Tools should be washed with soap and hot water, then covered with disinfectant daily and frequently. Consider the time required for disinfection, which is usually written on the disinfectant label.
- Use only single-use sheets and towels, and do not use washable towels and sheets.
- Use disinfectants approved by the Food and Drug Authority and contain 60-80% of alcohol.
- Distribute hand sanitizers at visible places such as entrances, reception areas, workstations, toilets, etc. It is preferable to fix them on the wall.
- A schedule must be kept to show cleaning and disinfection times of surfaces, including toilets.
- Care must be taken to ensure a safe, healthy environment for the reception area and workstations, by following these guidelines:
1. Reception and waiting area
- Encourage electronic payment by using electronic payment channels and avoid dealing with cash at the present time as much as possible or wash or disinfect hands after each transaction with cash.
- Remove all unnecessary items that clients touch frequently such as, magazines, reading materials, etc.
- In regard to penetrating and non-solid surfaces (such as curtains or carpets), it is recommended to clean and wash them periodically, disinfect them with the appropriate and approved products, and dispose of them if they are in places that are frequently visited, such as the reception and waiting areas.
- Waiting chairs must be rearranged to ensure social distancing.
- Employees must wash their hands frequently and after using phones or accounting devices.
- Clients must disinfect their hands before sitting on the barber chair and after finishing.
- Since the use of strong disinfectants can damage leather chairs, and fabric chairs are difficult to disinfect as well, it is recommended to use a single-use plastic cover.
- Clean and disinfect all reusable items and store them in a sealed, airtight container.
- Clean and disinfect all spray nozzles, hairdryers, foam handles, chairs dedicated for washing, dyeing, and cutting hair, and chair armrests.
- All appliances, caps, scissors, scissors protectors, combs, brushes, tool trolleys, and any other items used for clients’ service should be cleaned and disinfected.
- Ensure that all products such as lotions and creams are placed in a sealed container after use, if not disposed of and replaced.
- All single-use items such as tissues and nail care utensils, such as coolers, should be disposed of after use.
- Discard any product that may be contaminated due to improper use of hygienic practices to be followed and replace it with a new product.
- Clean and disinfect all sheet baskets and waste bins. Use containers that have lids and disposable liners.
- Ensure a distance of one and a half meters between workstations, such as, barber chairs, or place an effective barrier.
- Establish an inspection point at all entrances that includes taking the temperature with a device approved by the Food and Drug Authority and asking about respiratory symptoms, (cough or shortness of breath) if any.
- Train staff at the inspection points on the method of examination and the use of a temperature measuring device.
- Take the temperature of all workers daily before the beginning of the work period, recording the temperature and communication data and saving them in a dedicated record.
- Take employee’s temperature and ask them about respiratory symptoms before allowing them to enter the barbershop.
- Prevent any employee with flu-like symptoms (fever, cough, runny nose, sore throat) from working or entering the barber until the symptoms disappear, according to the attending physician’s report.
- Prevent clients who have a high temperature or respiratory symptoms from entering the barbershop.
- If there is housing for employees, prepare an isolation room for suspected cases at their residence until competent authorities communicate with the case. (Please review the health requirements guide for workers’ accommodations to combat COVID-19).
- With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
- The employee can return to work after he completely recovers and checking that by updating his status in the Tawakkalna application.
- Report any cases that appear among employees with a high temperature or respiratory symptoms (cough or shortness of breath) and are suspected of having COVID-19. They must be prevented from entering the barbershop. Record their data, contact numbers, and call 937 immediately to obtain directions required to transfer them to the hospital.
- If a confirmed infection is registered among employees, the following must be done:
- Contact the General Directorate of Health Affairs in the same region or call 937.
- Ensure that there is no source of infection by examining and isolating other employees.
- Disinfect the places where the case was.
- Cooperate with the Ministry of Health in the process of monitoring cases in contact with the confirmed case, so that epidemiological investigation and quarantine procedures are applied on them in accordance with the procedures followed by the public health team.
- Place panels at the barbershop’s entrance asking clients not to enter the place if they have respiratory symptoms similar to those of COVID-19.
- Employees must be educated about the symptoms of the disease, the means of its transmission, and its severity. Educate them to avoid going to work in case they experience high temperature or any respiratory symptoms (coughing or shortness of breath).
- Educate employees about the need to disclose any respiratory symptoms (coughing or shortness of breath) or high temperature by calling 937 and following home isolation guidelines.
- Distribute awareness brochures at visible places, including the following:
- Methods of disease transmission and prevention.
- Raising awareness of washing hands and avoiding touching the eyes, nose, and mouth before washing hands, and urging attention to personal and health care.
- Following the etiquette of sneezing and coughing (use tissue and dispose of it as soon as possible, use the elbow by bending the arm).
- Continuous alerting of the importance of adhering to safety instructions, protection from disease, and limiting costumers overcrowding in the barbershop.
- The elderly and those suffering from chronic diseases should be educated not to go to barbershops.
- The barbershop should put up a panel that includes a statement of the violation and the method for reporting them.