Postal and Logistical Services



  • Workers will no longer need to practice social distancing in all places (indoor and outdoor areas) in all activities and events.
  • Wearing mask is not required in outdoor or indoor areas, but it is recommended to wear it indoors.
  • Ensure washing hands for at least 40 minutes with soap and water or using the sanitizers for at least 20 minutes regularly if there is no water and soap.
  • Workers must follow the instructions regarding when, what and how to wear the personal protective equipment and the best way to remove them.
  • In case there is a nursery at the workplace, it is required to adhere its protocols.


The sequence:
  • Allow all incoming and outgoing regular and express mail and delivery shipments (while following the instructions of the Public Health Authority and local authorities)


  • In case there are more than one entrances, designate one for entry and the other for exit.
  • Continue the application of vehicle cleaning and disinfection practices [passenger compartment and shipping container after each work shift].


Delivery services and staff:
  • Deliverymen must disinfect his hands before and after delivered each order [especially when delivering food].


Offices, shipments and warehouses:
  • Encourage the receipt of shipments by delivering shipments to the customer’s address and limit receiving the shipments from offices and branches.
  • Use timetables for shipments delivery to ensure that there is no congestion in the delivery centers.
  • Follow the administrative protocols.


The environment:

It is recommended to adhere the following:

  • Ensure that the hand sanitizers contain at least 60-80% of alcohol and meet the requirements of the Saudi Food and Drug Authority.
  • Clean and disinfect of toilets periodically, with ensuring a good ventilation and reducing the temperature inside them and keeping the record of the disinfection.
  • Air filters for ventilation devices, especially air conditioners, must be changed or cleaned periodically.
  • Provide adequate waste bins, and waste must be disposed of immediately.
  • Disinfect surfaces and toilets periodically, with focusing on the frequently touched surfaces.



  • Distribute the awareness brochures issued by the Ministry of Health and the Public Health Authority, about the following:
    1. Methods of disease transmission and prevention.
    2. Washing hands and avoiding touching the eyes, nose and mouth before washing hands, with paying attention to personal and health care.
    3. Follow the etiquette of sneezing and coughing (use a tissue and dispose it as soon as possible, use the elbow by bending the arm).



  • Place a panel that includes a statement of violations method of reporting them.
  • Establish communication channels f to report violations and work to avoid them.
  • Assign protocol managers to ensure that established protocols issued by competent authorities are followed.
  • Conduct mandatory health and safety training regarding COVID-19 for all employees.