Indoor Entertainment Venues

Entering must be limited to fully vaccinated individuals according to the health status in Tawakkalna application (Immune), except for the groups who are not obligated to take the vaccine as appears in Tawakkalna application.

  • The health status in Tawakkalna is automatically verified by obliging visitors to scan the code that assigned for the automated health status verification permits before entering.
  • Place that code at the entrances, with considering their spacing to ensure that there is no crowding.
  • Assign employees at the entrances to ensure that visitors complete the process of scanning that code before entering.



Instructions and Requirements Related to the Indoor Entertainment Environment

  • Floor stickers or clear signs indicating standing places must be placed to ensure social distancing of no less than one and a half to two meters in waiting areas such as, at entrances, ticketing window, vending machines, or toilets.
  • Observe social distancing among members of a musical troupe or a theater group, of no less than one and a half meters. Reduce the number of organizers and members of the group if possible, and the audience’s participation in the activities, and coming up to the stage must be prohibited to prevent crowding.
  • Seating or standing areas must be designed in a way to ensure social distancing of no less than one and a half to two meters.
  • Ensure a distance of at least one and a half meters between each individual to reduce congestion. Assign security guards and volunteers as organizers to disperse any congestion and to organize the visitors.
  • Visiting entertainment places must be in advance booking through an application supervised by the responsible agency, to reduce crowding and facilitate the organization.
  • Certain entrances and exits must be allocated, with organizers placed at the doors to ensure entry and exit processes of visitors, prevent crowding, and ensure distance between them. It is preferable for the organizers to be from security guards and volunteers.
  • Hand sanitizers should be distributed and placed in visible places such as, near doors and in toilets so that they are easily accessible by all visitors.
  • Ensure that hand sanitizers contain 60-80% of alcohol and meet the requirements of the Saudi Food and Drug Authority.
  • Paper tissue should be distributed and placed at visible places.
  • Surfaces that are more likely to be touched by visitors such as, door handles, tables, seat cushions, etc., must be frequently disinfected with disinfectants approved by the Saudi Food and Drug Authority and follow the instructions in “The practical guide to cleaning and disinfection for public facilities to combat COVID-19″issued by the Public Health Authority.
  • Dirt must be removed with soap and water, before the disinfection process begins.
  • Cable cars must be disinfected continuously, open the cable cars windows to allow good ventilation, and make sure to have hand sanitizers inside them.
  • Visitors should be obliged to wear masks when embarking cable cars, and it is preferable not to embark children, the elderly, or people most vulnerable to disease.
  • Clean and disinfect toilets daily, preferably every two hours. Ensure good ventilation and reduce the temperature inside them.
  • Ensure that toilet rooms have working toilet seats, and that surfaces are cleaned and disinfected after each use.
  • Prevent crowding in toilets by placing floor stickers or disrupting the use of a number of toilets or sinks to ensure a safe distance of one and a half to two meters between each person.
  • A schedule of disinfection times for surfaces and toilets should be kept.
  • Ensure good ventilation and reduce the temperature in entertainment venues.
  • Use waste bins that work without touch and distributed them widely in entertainment venues. The waste must be disposed of continuously.
  • Restaurants and prayers areas located inside indoors entertainment venues must adhere to health requirements and guidelines for the prevention of COVID-19 (please refer to the guidelines issued by the Public Health Authority regarding restaurants or mosques).



Protection and Prevention

Instructions and requirements related to protecting employees, visitors, customers and those in charge of entertainment venues from the risk of infection with COVID-19, through the following:

  • Employees must reduce personal contact with customers and visitors, wear masks and gloves when dealing with them, and adhere to social distancing at all times, as well as when selling tickets or food and drinks.
  • Serve food in the designated places and prevent street vendors from restaurants and cafe inside entertainment venues.
  • Supervisors should be assigned to reduce gatherings between different families and ensure social distancing, provided that there is a distance between each family and the other of no less than one and a half meters.
  • Ensure washing hands with soap and water frequently for at least 40 seconds each time or disinfect them with an approved disinfectant for a period of no less than 20 seconds in the absence of soap and water.
  • Ensure that visitors and employees are wearing cloth or medical masks and disposing of them in the proper way and in the designated place.
  • Emphasize the importance of wearing protective equipment such as gloves and masks when cleaning or disinfecting entertainment venues, and disposing of them in the proper way and in the designated place.



Epidemiological Surveillance, Reporting and Tracking

Epidemiological Surveillance Guidelines and Requirements

  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in Tawakkalna application.
  • Prevent anyone from the personnel in charge of entertainment venues with flu-like symptoms (fever, cough, runny nose, sore throat) from coming to work or entering the venue until the symptoms have resolved according to the report of the treating physician.
  • Report cases among entertainment personnel and employees who have a high temperature or respiratory symptoms (cough or shortness of breath) and are suspected of having COVID-19. They must be prevented from entering the entertainment venue. Determine the data and contact numbers for cases, and call 937 immediately to find out directions required to refer them to hospital.
  • If there is housing for workers, prepare an isolation room for suspected cases until they contacted by the competent authorities. (Please review the health requirements guide for workers’ accommodations to combat COVID-19).
  • If a confirmed case is registered among personnel in charge of entertainment venues, the procedures and precautions in “The manual for dealing with suspected or confirmed cases of COVID-19 at the workplace” issued by the Public Health Authority must be applied.
  • Cooperate with the Ministry of Health in the process of tracking cases who came in contact with a confirmed case, for epidemiological investigation and quarantine procedures to be applied on them in accordance with the procedures followed by the public health team.


Awareness and Education

Guidelines and Requirements Related to Health Awareness and Education

  • Employees, visitors and personnel in charge of entertainment venues must be educated about the symptoms of the disease, means of its transmission and its seriousness. In addition, they must be educated to avoid going to entertainment venues in case they have fever or any respiratory symptoms (coughing or shortness of breath).
  • Educate employees, visitors and personnel in charge of entertainment venues on the need to disclose any respiratory symptoms (coughing or shortness of breath) or high temperature by calling 937.
  • Distribute awareness brochures at all entrances to entertainment venues and at visible places. It is also preferable to distribute them when purchasing tickets either by text messages, e-mail, or by printing them on tickets. It is preferable for them to be written in different languages and include the following:
    • Methods of disease transmission and prevention.
    • Raising awareness of washing hands and avoiding touching the eyes, nose and mouth before washing hands, and urging attention to personal and health care.
    • Following the etiquette of sneezing and coughing (use a tissue and dispose of it as soon as possible, use the elbow by bending the arm).
  • Constant reminding of the importance of adhering to safety instructions, protection from disease, social distancing, and preventing gatherings.
  • Emphasizing avoid touching the windows of the cable cars, or sticking the face to the window during the ride.
  • Raising awareness and urge the elderly and those with chronic diseases to postpone visiting entertainment venues.



  • Place a panel that includes a statement of violations method of reporting them.
  • Establish communication channels for personnel in charge of entertainment venues to report violations and work on avoiding them.
  • Assign supervisors responsible for implementing health requirements.
  • Conduct mandatory health and safety training concerning COVID-19 for all employees.
Appendix (1): Groups at higher risk of infection