Protocols for Wholesale and Retail Trade Stores and Malls


Customers and Workers:

  • Customers and workers will no longer need to practice social distancing in all places (indoor and outdoor areas) in all activities and events.
  • Wearing mask is not required in outdoor or indoor areas, but it is recommended to wear it indoors.


Store / Warehouse:

  • Encourage payment through electronic payment devices (such as online payment options, bank card and smart phones).
  • It is recommended to disinfect facilities, surfaces, toilets and shopping carts periodically.
  • Disinfect trolleys and shopping cart after each use (if any).
  • It is recommended to provide hand sanitizers in all facilities, toilets, and near frequently used doors.
  • Use no-touch waste bins, and constantly dispose of wastes.
  • Allow using parking lot without restrictions, and permit valet parking.
  • Allow full access to the mall and its facilities, including sitting and dining areas, prayer areas, cinemas, and game halls, with the necessity to apply health protocols for each facility.
  • Allow to open the restaurants and lounges, with the necessity to adhere to restaurant and cafe protocols.
  • Allow opening of entertainment and game venues, including those designated for children, with the necessity to follow entertainment venues protocols.
  • It is allowed to use touching screens (such as information screens and Absher service devices and the like) by requiring the following:
    1. It is recommended to place hand sanitizers and awareness signs explaining the importance of hand sanitizing besides the devices.


Awareness and regulations implementing:

  • Distribute the awareness brochures issued by Ministry of Health and Public Health Authority, about the following:
    1. Modes of disease transmission and prevention.
    2. Washing hands and avoiding touching the eyes, nose and mouth before washing hands, with paying attention to personal and health care.
    3. Follow the etiquette of sneezing and coughing (use a tissue and dispose it as soon as possible, use the elbow by bending the arm).