Cinema Protocols

Guidelines and Requirements Related to Cinema Environment

  • Use floor stickers or clear signs on standing places to ensure the application of social distancing, for a distance of at least one and a half to two meters, in waiting areas such as entrances, box offices, food vending areas, or restrooms.
  • Chairs or seating areas must be designed in a way that ensures the application of social distancing, for a distance of at least one and a half to two meters, by leaving two empty seats between chairs in all directions.
  • Family members can sit together, but the spacing between them and the rest of the visitors must be applied to ensure a distance of at least one and a half to two meters.
  • The capacity of each theatre hall in cinemas must be reduced by half to ensure a distance of at least one and a half to two meters between each person (or each family and the other) by placing stickers on the chairs indicating the place to sit, or determining this in advance at the time of purchasing tickets.
  • It is preferable to purchase movie tickets through websites and booking applications to reduce crowding and large gatherings at the box office, and to facilitate the organization process.
  • Certain entrances and exits must be designated with organizers placed at the doors to regulate the entry and exit process of visitors, prevent crowding, and ensure physical distancing between them. It is preferable for the organizers to be security guards.
  • Entering must be limited to immunized people (immune, immune by the first dose, and immune by recovery) according to the status update in Twakkalna application for those who have exceeded the age allowed to receive the vaccine. Exceptions are made to groups that are not obligated to take the vaccine (according to the age group or health status) as issued by the Ministry of Health or the Public Health Authority.
  • Hand sanitizers should be distributed and placed at visible places in toilets and near doors to easily access all visitors.
  • Ensure that the hand sanitizer contains 60-80% of alcohol and meets the requirements of the Food and Drug Authority.
  • Tissue papers should be distributed and placed in visible places.
  • Environmental surfaces that have a high possibility of contact by cinema visitors (such as door handles, armrests, etc.) must be disinfected with disinfectants approved by the Food and Drug Authority. Follow the instructions in “The practical guide for cleaning and disinfection for public facilities to combat Covid-19” issued by the Saudi Center for Disease Prevention and Control.
  • The dirt must be removed with soap and water before the disinfection process.
  • It is preferable to equip toilets with a self-running tap to avoid cross-contamination.
  • Clean and disinfect the toilets daily (preferably every two hours), maintain good ventilation, reduce the toilet temperature, and keep a schedule of disinfection times.
  • Ensure that the toilet rooms contain working toilet seats, that surfaces must be cleaned and disinfected after each use, and that an additional amount of at least 20% of handwashing supplies must be provided.
  • Prevent crowding in toilets by using floor stickers or disabling a number of toilets or sinks to ensure a safe distance of one and a half to two meters between each person.
  • A schedule of disinfection times for surfaces and toilets should be kept.
  • Ensure good air ventilation by 25 circulations per hour and reduce the temperature in theatre halls and common areas.
  • Touch devices for purchasing tickets and employee attendance fingerprint devices must be disabled, and alternative methods should be used.
  • Remove all hard book copies and magazines.
  • It is preferred to have no-touch waste bins distributed in cinemas. The waste must be disposed of continuously.
  • Health requirements and guidelines for the prevention of Covid-19 must be adhered to regarding restaurants and prayer areas. (Please refer to the guidelines issued by the Saudi Center for Disease Prevention and Control regarding restaurants or mosques).
  • Open entertainment venue protocols must be applied at open movie theaters.

Guidelines and Requirements Related to The Protection of Employees, Visitors, Customers and Those in Charge of the Cinema

  • Employees must reduce personal contact with customers and visitors, wear masks and gloves when dealing with them, and adhere to social distancing at all times, including when selling tickets or food and drinks.
  • Assign supervisors in charge of generally reducing gatherings among visitors and ensuring social distancing of no less than one and a half to two meters.
  • Emphasize the importance of washing hands with soap and water frequently for at least 40 seconds each time or disinfect hands for at least 20 seconds with an approved disinfectant in the absence of soap and water.
  • Ensure wearing fabric or medical masks for visitors or employees. Cleaning staff must wear gloves and masks when cleaning and sterilizing cinemas. They must dispose of them in the proper way and in the designated place.
  • Prohibit anyone who is not wearing a mask from entering cinemas.

Epidemiological Surveillance, Reporting and Monitoring

  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in Tawakkalna application.
  • Establish a checkpoint at all the main entrances that include taking the temperature with a device approved by the Food and Drug Authority, and asking about respiratory symptoms, if any (cough or shortness of breath).
  • Prevent visitors and customers who have a high temperature or respiratory symptoms from entering the cinema.
  • Take the temperature of the personnel in charge of the cinemas and all workers every day before they start work, record their temperature and contact information and keep it in a dedicated record.
  • Prevent anyone from the personnel in charge of cinemas with flu-like symptoms (fever, cough, runny nose, sore throat) to work or enter the place until the symptoms disappear, according to the report of the treating doctor.
  • Report any cases among the personnel in charge of cinemas and workers who have a high temperature or respiratory symptoms (cough or shortness of breath) and are suspected of having Covid-19, and prohibit them from entering cinemas. Record their data and contact numbers, and call 937 immediately to obtain directions required to transfer the case to the hospital.
  • If there is housing for workers, it is important to prepare an isolation room for suspected cases until they can be contacted by the competent authorities. (Please review the health requirements guide for workers’ accommodations to combat Covid-19)
  • If a confirmed infection is registered between the personnel in charge of cinemas, the following must be done:
    • Close cinemas and suspend work in them until all halls are well disinfected and ventilated.
    • Ensure that there is no source of infection by examining and isolating other workers.
    • The procedures and precautions mentioned in “The manual for dealing with suspected or confirmed cases of Covid-19 at the workplace ” issued by the Public Health Authority must be applied.

Awareness and Education

  • Workers, visitors, and the personnel in charge of cinemas must be educated about the symptoms of the disease, the means of disease transmission, disease severity, and avoiding going to work if they have any respiratory symptoms (coughing or shortness of breath) or a high temperature.
  • Educate workers, visitors, and the personnel in charge of cinemas about the need to disclose any respiratory symptoms (coughing or shortness of breath) or high temperature by calling 937.
  • It is preferable to use the advertisement period preceding the movie to educate visitors about the disease. It should include an explanation of the safe exit and entry procedures that prevent crowding in the halls. Awareness brochures should be also distributed at all entrances and halls of the cinemas and at visible places, and it is also preferable to distribute them when purchasing tickets as text messages, e-mail, or by printing them on tickets, to write them in different languages and include the following:
    • Methods of disease transmission and prevention.
    • Awareness of the importance of washing hands and avoiding touching the eyes, nose, and mouth, and urgency to take care of personal hygiene and health care.
    • Follow the etiquette of sneezing and coughing (use a tissue and dispose of it as soon as possible, use the elbow by bending the arm).
  • Constant warning of the importance of adhering to safety and disease protection instructions, physical distancing, and preventing gatherings.
  • Urging elderly visitors and those with chronic diseases to postpone visiting cinemas.


  • Communication channels should be established for movie theaters to report any breach of requirements and violations, and to work on avoiding them.
  • Assign supervisors to control the process of visitors’ entry and exit from the theatre halls to prevent crowding.
  • Place a panel that includes a statement of the violating acts and the method of reporting them.
  • Train staff at the inspection points on the method of examination and the use of a temperature measuring device.
  • Conduct mandatory health and safety training on COVID-19 for all employees.
Appendix (1): Groups at higher risk of infection