Cinema Protocols

Entering must be limited to fully vaccinated individuals according to the health status in Tawakkalna application (Immune), except for the groups who are not obligated to take the vaccine as appears in Tawakkalna application.

  • The health status in Tawakkalna is automatically verified by obliging visitors to scan the code that assigned for the automated health status verification permits before entering.
  • Place that code at the entrances, with considering their spacing to ensure that there is no crowding.
  • Assign employees at the entrances to ensure that visitors complete the process of scanning that code before entering.


Instructions and Requirements Related to Cinema Environment

  • Ensure social distancing of one and a half meters between individuals in halls, facilities and entrances by placing floor stickers, by leaving an empty sear between each individual and the other or arranging the seats and tables in a way to ensure the implementation of the social distancing.
  • Hand sanitizers should be distributed and placed at visible places in toilets and near doors to easily accessible all visitors.
  • Ensure that the hand sanitizer contains 60-80% of alcohol and meets the requirements of the Food and Drug Authority.
  • Tissue papers should be distributed and placed at visible places.
  • Environmental surfaces that frequently touched by the cinema visitors (such as door handles, armrests, etc.) must be disinfected with disinfectants approved by the Saudi Food and Drug Authority. Follow the instructions in “The practical guide for cleaning and disinfection for public facilities to combat COVID-19” issued by the Public Health Authority.
  • Dirt must be removed with soap and water before the disinfection process.
  • Clean and disinfect the toilets daily, maintain good ventilation and reduce the toilet temperature.
  • Ensure that the toilets contain well-functioning toilet seats, surfaces must be cleaned and disinfected after each use, and provide a sufficient hand soap.
  • A schedule of disinfection times for surfaces and toilets should be kept.
  • Ensure good air ventilation and reduce the temperature in theatre halls and common areas.
  • It is allowed to use touching screens (such as information screens and Absher service devices and the like) by requiring the following:
  1. Hand sanitizers and awareness signs explaining the importance of hand sanitizing should be placed besides the devices.
  • Provide no-touch waste bins and dispose of waste continuously.
  • Health requirements and guidelines for the prevention of COVID-19 must be adhered to regarding restaurants and prayer areas. (Please refer to the guidelines issued by the Public Health Authority regarding restaurants or mosques).
  • Open entertainment venues protocols must be applied at open movie theaters.


Instructions and Requirements Related to The Protection of Employees, Visitors and Customers

  • Employees must reduce personal contact with customers and visitors, wear masks and gloves when dealing with them, and adhere to social distancing at all times, including when selling tickets or food and drinks.
  • Assign supervisors to ensure the protocols are applied.
  • Emphasize the importance of washing hands with soap and water frequently for at least 40 seconds each time or disinfect hands for at least 20 seconds with an approved disinfectant in the absence of soap and water.
  • Ensure wearing fabric or medical masks for visitors or employees. Cleaning staff must wear gloves and masks when cleaning and sterilizing cinemas. They must dispose of them in the proper way and in the designated place.
  • Prevent anyone who is not wearing a mask from entering cinemas.


Epidemiological Surveillance, Reporting and Monitoring

  • With the continuous screening and isolation procedures that occur according to the approved protocols, (Tawakkalna) application is used to ensure the employee’s health status concerning COVID-19 disease. If the employee’s status is positive or in contact with a positive case, all this will appear at the application, will not be allowed to enter the workplace.
  • The employee can return to work after he completely recovers and checking that by updating his status in Tawakkalna application.
  • Prevent anyone from the personnel in charge of cinemas with flu-like symptoms (fever, cough, runny nose, sore throat) from working or entering the place until the symptoms disappear, according to the report of the treating doctor.
  • Report any cases among the personnel in charge of cinemas and workers who have a high temperature or respiratory symptoms (cough or shortness of breath) and are suspected of having COVID-19, and prevent them from entering cinemas. Record their data and their contact numbers, and call 937 immediately to obtain directions required to transfer the case to hospital.
  • If there is housing for workers, it is important to prepare an isolation room for suspected cases until they can be contacted by the competent authorities. (Please refer to the health requirements guide for workers’ accommodations to combat COVID-19)
  • If a confirmed infection is registered among personnel in charge of cinemas, the procedures and precautions mentioned in “The manual for dealing with suspected or confirmed cases of COVID-19 at the workplace ” issued by the Public Health Authority must be applied.


Awareness and Education

  • Workers, visitors and the personnel in charge of cinemas must be educated about the symptoms of the disease, the means of disease transmission, the disease seriousness, and avoiding going to work if they have any respiratory symptoms (coughing or shortness of breath) or a high temperature.
  • Educate workers, visitors, and the personnel in charge of cinemas about the need to disclose any respiratory symptoms (coughing or shortness of breath) or high temperature by calling 937.
  • It is preferable to use the advertisement period preceding the movie to educate visitors about the disease. It should include an explanation of the safe exit and entry procedures that prevent crowding in the halls. Awareness brochures should be also distributed at all entrances and halls of the cinemas and at visible places, and it is also preferable to distribute them when purchasing tickets as text messages, e-mail, or by printing them on tickets, to write them in different languages and include the following:
    • Methods of disease transmission and prevention.
    • Awareness of the importance of washing hands and avoiding touching the eyes, nose and mouth, and urgency to take care of personal hygiene and health care.
    • Follow the etiquette of sneezing and coughing (use a tissue and dispose of it as soon as possible, use the elbow by bending the arm).
  • The importance of adhering to the instructions of safety and protection from the disease.
  • Urging elderly visitors and those with chronic diseases to postpone visiting cinemas.



  • Communication channels should be established for movie theaters to report any breach of requirements and violations, and to work on avoiding them.
  • Assign supervisors to control the process of visitors’ entry and exit from the theatre halls to prevent crowding.
  • Place a panel that includes a statement of the violating acts and the method of reporting them.
  • Train staff at the inspection points on verifying the health status in Tawakkalna.
  • Conduct mandatory health and safety training concerning COVID-19 for all employees.
Appendix (1): Groups at higher risk of infection