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Rented Vehicle Protocols

Professionals & Health Workers

Vehicles

  • Regularly disinfect surfaces that are commonly touched in the rented vehicles.
  • Provide disinfectants and instructions on the necessity of disinfection inside smart rented vehicles to ensure that every customer of the vehicle disinfect the vehicle (before and after each use).

Drivers and Passengers

  • Drivers and passengers must wear fabric face masks when using vehicles.

Offices and Employees

  • Employees must wear face masks at all times.
  • Encourage employees that are at highest risk, according to Appendix A to work remotely from home.
  • Employees whose temperature exceeds [38 degrees Celsius] or who have respiratory infection symptoms should be isolated and prohibited from work.
  • Oblige all employees to apply preventive hygiene practices (such as using sanitizer and frequent hand washing).
  • Provide hand sanitizers and sanitary tissues at counters and at entrances, in addition to providing disposable sanitary seat covers in the toilets.
  • Disinfect areas that employees share in offices in-between shifts (such as prayer rooms, work offices for employees, counters, etc.).
  • In the event of a confirmed COVID-19 infection among staff or customers, disinfection of the station must be carried out and direct all employees who were in contact with the case to self-isolate (Ministry of Health guidelines must be followed)
  • Encourage the use of electronic payment methods.
  • Follow administrative sector protocols.

Tracking and Reporting

  • It is preferred to prepare a detailed daily record of the employees’ previous travel trips and their health status, including the list of employees who are in quarantine.
  • Prepare a list of the employees who work together, the shifts and times of the work.

Awareness and Implementation of Regulations

  • Assign a protocol supervisor or manager in the offices to ensure that all protocols issued by relevant ministries are followed.
  • Provide personal instructions to customers and employees to disinfect their hands before and after using vehicles.
  • Use digital channels (such as: social media, phone applications, and text messages) and other channels (such as placing stickers inside vehicles and offices) to raise employees and customer awareness about Covid-19 virus, in line with the Ministry of Health guidelines.
  • Utilize road billboards and text messages to raise awareness of private vehicle drivers about COVID-19, in line with the Ministry of Health guidelines.
  • Place indicative panels at the entrances with updates regarding COVID-19 and on the importance of maintaining health and safety.
  • Conduct mandatory health and safety training on COVID-19 for all employees and drivers.
Appendix (1): Groups at higher risk of infection